Microsoft 365 is the backbone of how most Austin businesses collaborate — but out-of-the-box M365 isn't secure, properly configured, or fully utilized. Teleon provides expert Microsoft 365 management that hardens your security posture and makes sure your team gets maximum value from every app in the suite.
From initial configuration to day-to-day administration, Teleon handles the full Microsoft 365 stack for Austin businesses.
Out-of-the-box M365 has dozens of security controls left disabled by default. We implement Microsoft's Secure Score recommendations — including MFA, Conditional Access policies, anti-phishing, and Defender for Business — to close those gaps.
Moving from Google Workspace, on-premises Exchange, or another platform? We handle the full migration — mailboxes, calendars, contacts, SharePoint sites, and Teams channels — with minimal disruption to your Austin business operations.
We handle all user lifecycle management — provisioning, license assignment, group memberships, shared mailboxes, and offboarding. We also review your license allocation regularly to ensure every user has the right access level for their role.
We configure Exchange Online Protection, Defender for Office 365, anti-spam, and anti-phishing policies — plus email authentication (DMARC, DKIM, SPF) to protect your domain's reputation and block impersonation attacks.
Microsoft Intune lets you manage and secure every device — Windows, Mac, iOS, Android — from a single cloud console. We configure Intune policies, enforce compliance, deploy apps, and enable remote wipe for lost or stolen devices.
We design and administer your Teams environment — channels, governance policies, guest access controls, meeting settings, and integrations with third-party tools. We also configure SharePoint and OneDrive with appropriate sharing and retention policies.
The Microsoft 365 admin center has hundreds of settings, toggles, and policies — most of which ship in an insecure default state to preserve ease-of-use out of the box. For Austin businesses, this means your M365 environment may be leaving your data and users exposed without anyone knowing.
Teleon's Microsoft 365 management team configures your tenant to follow Microsoft's own Secure Score framework, the CIS Benchmarks for M365, and — where applicable — HIPAA or NIST requirements. We then manage it continuously so configuration drift doesn't silently undo your security posture.
Teleon is based in Georgetown, TX — just 30 minutes north of downtown Austin on I-35. We provide on-site and remote Microsoft 365 management services throughout the Austin metropolitan area, including businesses in:
Our remote-first delivery model means most M365 administration and support happens instantly — no waiting for a technician to drive across town. For projects that need hands-on presence, our team is local and available.
Microsoft 365 management covers everything from configuring your M365 tenant securely to handling day-to-day administration: adding and removing users, assigning licenses, setting up email and Teams, configuring security policies, managing devices with Intune, and troubleshooting any M365-related issues your staff encounters. It also includes proactive monitoring for unusual sign-in activity and keeping your security configuration aligned with Microsoft's evolving Secure Score recommendations.
The fastest way is to check your Microsoft Secure Score in the Microsoft 365 Defender portal — a score below 70% suggests significant security gaps. However, Secure Score alone doesn't tell the full story. Common issues we find in Austin businesses include: MFA not enforced for all users, legacy authentication protocols still enabled, no Conditional Access policies, misconfigured email authentication (DMARC/DKIM/SPF), no audit logging, and overprivileged admin accounts. Teleon offers a free M365 security audit that checks all of these and more.
Yes. We handle full Google Workspace to M365 migrations for Austin businesses, including Gmail → Exchange Online (email, contacts, calendar), Google Drive → SharePoint/OneDrive, and Google Meet → Microsoft Teams. We coordinate the migration in phases to minimize disruption, typically running parallel environments during the transition period so users are never without access. We also train your team on the new platform and set up M365 security properly from day one.
Yes. Microsoft offers a HIPAA Business Associate Agreement (BAA) for M365, which is a prerequisite for using the platform with ePHI. But executing the BAA is just the beginning — the platform must be configured correctly to meet HIPAA's technical safeguard requirements. Teleon configures M365 with HIPAA in mind: encryption in transit and at rest, role-based access controls, audit logging, Microsoft Purview compliance tools, and data loss prevention policies that prevent PHI from leaving your environment. We pair this with our broader HIPAA compliance IT services for a complete solution.
Business Basic includes web and mobile Office apps, Exchange, Teams, SharePoint, and 1TB OneDrive — but no desktop Office and no advanced security. Business Standard adds full desktop Office apps (Word, Excel, PowerPoint, etc.). Business Premium adds Microsoft Defender for Business, Intune device management, Azure AD P1 (Conditional Access), and advanced compliance tools — and is the tier we typically recommend for businesses with any security or compliance requirements. Teleon will help you choose the right plan for each user role and ensure your environment is properly configured from day one.
Whether you're setting up M365 for the first time, migrating from another platform, or looking to tighten security on an existing environment — Teleon's Austin-area team is ready to help. Start with a free assessment.