Teleon ("we," "us," or "our") operates as a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at teleon.org, contact us, or engage our services.
By accessing our website or engaging our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
We collect information you voluntarily provide when you:
This may include your name, job title, company name, email address, phone number, industry, and any details you share about your IT environment or business needs.
When you visit our website, we and our analytics partners automatically collect certain technical information, including:
This data is collected via Google Analytics 4 (see Cookies & Tracking below) and is used in aggregate form to understand how visitors use our site.
We use the information we collect to:
We do not sell your personal information. We may share your information in the following circumstances:
We may share information with trusted third-party vendors who assist in operating our website and business. These vendors are contractually obligated to protect your information and use it only for the purposes we specify. Current third-party service providers with access to automatically collected website data include:
We may disclose information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and your information becomes subject to a different privacy policy.
As a cybersecurity company, we hold ourselves to a high standard when it comes to protecting the information entrusted to us. We employ administrative, technical, and physical safeguards including:
No method of transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
Prospective client inquiry data is typically retained for 24 months. Active and former client data is retained in accordance with the applicable service agreement and any governing regulatory requirements (e.g., HIPAA requires covered entity records to be retained for a minimum of six years).
Depending on your location and applicable law, you may have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following categories:
We use Google Analytics 4, a web analytics service provided by Google LLC ("Google"). GA4 uses cookies and similar identifiers to collect and report information about how visitors use our site. The data we collect and process through GA4 includes:
IP addresses are anonymized before storage. We do not collect User-ID or user-provided data through GA4.
Ad personalization: We have enabled ad personalization in GA4 for visitors located in the United States only. For US visitors, Google may use analytics data to serve personalized ads in its advertising network. Ad personalization is disabled for visitors outside the United States. You can opt out of personalized advertising via your Google Account settings or the options listed below.
Data retention: We have configured GA4 to retain event-level data for 14 months, after which it is automatically deleted from Google's servers.
Google's Privacy Policy: policies.google.com/privacy.
You have several options to limit or disable analytics tracking:
Opting out of analytics cookies does not affect your ability to use this website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Our website and services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. For material changes, we will make reasonable efforts to notify affected parties directly.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: